Archive for mobile

Garmin International, Inc., a unit of Garmin Ltd. (Nasdaq: GRMN), today announced that Garmin Mobile XT users will soon have access to Google Local search and Google’s Panoramio picture sharing. Garmin Mobile XT is an all-in-one software solution that turns smartphones with internal GPS into full-feature Garmin navigators. These new Garmin Mobile XT capabilities will be available to customers for no additional cost and will allow them to navigate to locations found on Google Local or geo-coded photos found on Panoramio. <more>

For those of you who continue to doubt whether or not you should optimize for local search this is an another reason!

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Bing continues to gain traction with new features and capabilities. The user interface for Mobile Bing is simple and very useful for the limited space on a mobile handset screen. Mashable has this great post on mobile Bing.

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About six months ago I got a Google Android phone from T-Mobile. While not quite the same as a iPhone it still has some great features and capabilities. One I discovered early was the voice search feature. I first used it returning from a ski trip to find a pizza place. As this article mentions the success rate on the voice recognition still needs some work it still is a great feature. On the Android only the first three results for a search are displayed, meaning local search optimization is more important than ever as people once again change their search habits. -Editor

This is a great forward looking article from Carl Weinschenk.

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Search is big and mobility is big and voice-enablement is big. Thus, it goes without saying that voice-enabled mobile search will be huge.

This internetnews.com story, which is based on a panel at the SpeechTEK conference this week in New York City, focused more on the challenges than the potential of voice enablement of mobile search. The key is that despite the great coolness of this application, folks are extremely sophisticated and not likely to utilize services that are more hit than miss – or even if it is about equal.

The problem is that ambient noise – background conversations in restaurants or the motor of a car – can skew results. The piece also says that vocabularies must be limited. A great piece of circumstantial evidence that such issues must be dealt with is offered by Google. The company’s system is geared toward American English. Users in the UK and Australia, who were apt to get comparatively poor results due to this orientation, were less likely than Americans to use the service a second time.

This clearly is the kind of high-challenge, high-potential application that can make a small company either a household word or – even better for investors – a ripe takeover target. ReadWriteWeb reports that ChaCha bested bested Google and Yahoo in voice-enabled mobile search. The test was sponsored by ChaCha. Regardless, the company must be kept in mind when discussing the nascent field.

ReadWrite Web says that ChaCha identified queries accurately in 94.4 percent of cases and returned accurate results 88.9 percent of the time. Vlingo, the app used to test Yahoo, scored at 72.2 percent and 27.8 percent, respectively. Google brought up the rear, understanding the queries 16.7 percent of the time and accurately returning results in 22.2 percent of the cases, the story says. More details about the test are offered at MSearchGroove.

Within this broad story about the battle between social media and search sites – and quite a battle it is – is a very good description of what a well-done voice search function can provide. Stephan Spencer, the president and founder of search consulting firm Netconcepts, said that there will be times when the commonly used graphical user interface (GUI) is less useful than a language user interface (LUI). This occurs, he says, “where it’s much more efficient to have a conversation with a simulated personality.” That personality could anticipate what the user wants or needs in a far more proactive manner than a traditional GUI.

Efficient mobile voice search will be a big deal. The key questions that must be answered in the next few years include what vendors will be the big winners, whether they are the established players or upstarts, whether the smaller companies will be bought, and how long it will take to create stable and highly reliable platforms.

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More than 20% of consumers polled have used local search on their mobile phone.  Even more have used directory assistance on that same device. With the advent of more sophisticated phone technology this number will continue to climb.  As mobile usage for local search continues, it stands to reason that businesses should quickly adapt their local listings to leverage the many rapidly developing mobile search applications.

Mobile search list ranking, maps, and driving directions are critical to the success of a local mobile search listing. Consumers are looking for businesses based on proximity and where they land on the search page. Due to the size of mobile view screens, the first three local results that show in a local search listing are often only listings that show on the first page of mobile search results.

How do you get in one of the first three positions on Mobile Local Search? First you make sure you claim your listings on Google, Yahoo, Bing etc (see our book Get Found Now! Local Search Secrets Exposed: Learn How to Achieve High Rankings in Google, Yahoo and Bing).

Then you encourage customers and clients to leave reviews. Search results with reviews are proven time and again to get more calls than businesses with out reviews. Join review sites like Yelp and Judy’s Book to improve your rankings on local search listings. Make sure you have a local phone number instead of a toll free number both in your listing and on your home page of your business’s website. Add photos and videos to increase your position. Some businesses use inexpensive highly targeted local adWords to get better hyper-local mobile search results. Make your listing as thorough as you can make it.

There are some new technologies appearing on the local search scene. Google Gears is establishing standards for geolocated API’s. Keep in mind that mobile users are conducting highly targeted searches. They know what they want and how they expect it delivered.

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lpd-1.png“Places Directory” is a new app for Android that finds businesses that are close to your location. The app will list various business categories, such as restaurants, hotels and banks. Click on a category and get a listing with distance and star ratings. Click on an individual listing to see reviews and photos.

The app is available in the Android Market and initially supports English and Chinese. “Places Directory” is a Google Labs product.

The application was developed by Taipei Software Engineer Aries Hsieh and fellow Googlers in their 20% time. Hsieh says the inspiration came from his travels to Google headquarters in Mountain View. While visiting, he would try to check out new restaurants, but would also need to know where businesses such as banks were located.

Image via Official Google Mobile blog.

Posted by Nathania Johnson on June 3, 2009 8:11 AM

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