Archive for google LBC dashboard
Do Most SMBs Even Know About Local Search Yet
Posted by: | CommentsWhile there is a lot of “chatter” about local search the bottom line is most small businesses (and large ones for that matter) have no clue it exists and have not what it takes to claim their listing. This is a nice article highlighting this issue. Also don’t forget the added benefit of the Google Local Dashboard and all of the analytic data it can provide.
This article is from Frank Reed at the Frank Thinking About Internet Marketing Blog.
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How many times can one person come across a relatively successful small business and find, once again, that they have not even claimed their local business listing in the Google Local Business Center? Enough for me to lose count, that’s how many. If you are a search marketer and you deal with any business of any size, you know that one of first things you should do is gain control of this valuable online asset. If you are an SMB, you may be hearing this for the first time and you need to pay attention.
- Did you know that if a searcher just types in ‘plumber’ for a search and does not use a geographical qualifier, that a local result set (a “10 pack,” which is up to 10 listings with a map) will be delivered, based on the location of the searcher using their IP address? The 10 pack is placed at the top of the SERP (search engine result page) if the qualifier is used. It comes up placed generally high mid-page (around the 3rd or 4th result) when no qualifier is used. This is a recent development in local search that SMBs need to know.
- Did you know that the Google Local Business Center now gives you more data than ever before about impressions and actions taken on your local business listing?
- Did you know that if you don’t claim your local business listing then virtually anyone can? That could mean a competitor or who knows what else. Claim your listing right now if you are an SMB, and if you are a search marketer, do this as a value-added to impress your existing customers.
- Did you know that you can “optimize” your local business listing with photos and information which can help you show up in the 10 pack ahead of your competitors?
- Did you know that people are talking about you? There may be reviews of your company, product, or service that are impacting your sales efforts either positively or negatively. If they are there, you need to be aware. Imagine you get stymied on a deal after someone happened upon a review at the last minute and it sabotaged your efforts.
Using Coupons to Enhance Your Local Business Listing
Posted by: | CommentsThere is no way around it, people are looking for bargains so they can get the most bang for their buck. Online coupons are growing in popularity so what better place to jump in the mix then with your listing on Google’s Local Business Center (LBC)?
There are listings like this one from Red E. Kleen Carpet Cleaning Professionals in Everett, WA who have added a coupon to their listing.
They have added a 15% off coupon for first time customers to get them to choose their company over the 9 others that are listed on the same page on Google search. So how do you create a coupon and what do they look like? Coupons on Google are easy to create via their easy to use templates. The hard part is selecting the right keywords to use to add to your listing’s overall search mojo! Coupons, if you have not added one to your LBC listing, are a powerful tool in your local search arsenal for attracting first time customers. They are a largely ignored feature that has huge potential for promoting your business and featuring what you do best!
To get started adding a coupon to your site go to Google LBC landing page where you will see two tabs at the top: Dashboard and Coupons.
Select the coupon tab where you will be directed to select your business listing to which you want to attach a coupon (if you have more than one business listing present). Select “add new coupon” and you will then be led to a fresh page with form fields.
Create something valuable to your client. Perhaps a 30 minute free initial consult or a 15 minute free consultation with a dentist? What do you already do for your clients that adds value to the services performed?
After you craft the coupon and add a photo, you now can access the additional piece that creates more power to the entire thing…the link! This Google generated link is going to be something to watch going forward. It appears that Google will use this link as a destination URL in the really near future. It is plausible that they are positioning these links to add a coupon widget which will display the coupon on your business website as well. This will increase not only your visibility on the web but will also generate some more powerful links for your site as well. This should drastically improve click through rates!
Google Analytics For Local Search Part 1 of 7: Tracking Traffic From The 10 Pack
Posted by: | CommentsThis is the first in a series of posts that look to be full of fantastically useful information on using the new Google Local Business Center to track the performance of your local search listings. -Editor
Welcome to the first post in a series of seven on how to optimize Google Analytics (GA) to track your local search engine optimization project. Working with as many ‘local search’ clients as we do it is important for us to get the most information about our local search campaigns as quickly and efficiently as possible from Google Analytics. This series describes a sequence of steps we take to customize and optimize Google Analytics to best serve our needs.
It wasn’t easy to pick the simple name for this series just to let you know. Other options included ‘How to Pimp Out Google Analytics for Local Search’ and ‘The First in a Septagonal Literary Novella Regarding Silicon Valley-Based Google’s Analytical Programming and How Said Programming May Equate to a Dire Need to Reconsider Your Stone Age Point of View on Such Exigent Commodities as Local Search.’
In this post we are going to describe how to track traffic from Google Universal’s local results which get embedded into to the organic results pages. These results are commonly called the one-pack, three-pack, or ten-pack depending on how many local results are included (typically with a map) on the organic search results pages. Martijn Beijk has on excellent article on exactly this topic on Mike Blumenthal’s blog. This article expands on Martijn’s first of two options for tracking local traffic from Google’s Universal Search (GUS) results . Of course if you are not yet ranking in the local Google Universal results, you may want to check out this article on Local Search Ranking Factors first. The steps to properly track and analyze your local traffic from Google’s Universal Search results are:
1. Use a ‘local vanity’ URL as your URL in your Google Local Business Center listing
2. Create a ‘tracking’ URL
3. Set up a redirect to 301 redirect your vanity URL to a real ‘tracking’ URL
4. Update your GA Snippet to allow # instead of ? to denote URL parameters (or use the canonical element)
5. Configure Advanced Segmentation in GA to view results
1. Use a ‘local vanity’ URL as your URL in your Google Local Business Center listing
You need to use a different URL in your Local Business Center (LBC) listing so that you can track the traffic that comes from your listings. This is also another opportunity to ‘optimize’ your listing further as I typically recommend using the city name you are targeting as the ‘vanity’ sub-directory. For example seOverflow uses http://www.seoverflow.com/denver as the URL in our LBC listing. In step 3 we’ll cover the fact that at this point the URL you just made up returns a 404 error since the page doesn’t exist.
2. Create a ‘tracking’ URL
We are going to be treating local traffic from GUS as a ‘campaign’ in order to track users properly in Google Analytics. GA provides a URL builder tool where you can integrate the necessary campaign tracking variables into your URL with ease. Head on over to the tool and fill in the variables as shown here (substitute your main url for www.seoverflow.com):
Campaign Source: google
Campaign Medium: localpack
Campaign Name: google-universal-local
Now copy the URL that was generated and change the ? to a #. Your URL should look like this.
http://www.yourdomain.com/#utm_source=google&utm_medium=localpack&utm_campaign=google-universal-local
3. Set up a redirect in htaccess to redirect your vanity URL to a real ‘tracking’ URL
At this point you’ve got a local ‘vanity’ URL that doesn’t go anywhere and a tracking URL not in use yet. You’ve got to tie the two pieces together and here is how. We need to 301 redirect the vanity URL to the tracking URL. In order to do this (assuming you are using an Apache web server) you should add this line of code to your .htaccess file:
redirect 301 /vanityurl http://www.yourdomain.com/#utm_source=google&utm_medium=localpack&utm_campaign=google-universal-local
That’s it! If you are not using a web server where you can edit an htaccess file to place this redirect, check other resources for help on creating 301 redirects.
4. Update your GA Snippet to allow # instead of ? to denote URL parameters
Traditionally URL parameters such as those found in your tracking URL come after a ? in the URL. However we replaced the ? with a # remember? The reason we did this is search engines such as Google don’t consider URLs with # in them as ‘duplicate content’, saving us from any future problems. Now we need to tell Google Analytics about our change so that it can still track our campaign properly as by default it is expecting a ?. To do this, add the line in bold to your current Google Analytics tracking code snippet.
<script type=”text/javascript”>
var pageTracker = _gat._getTracker(”UA-XXXXXXXX-X”);
pageTracker._initData();
pageTracker._setAllowAnchor(true);
pageTracker._trackPageview();
</script>
Alternatively you could not change the ? to a #, and not add the line to your GA code. In this case to prevent a duplicate content problem you can make use of the newer canonical URL element by placing this code in the head section of your landing page:
<link rel="canonical" href="http://www.yourdomain.com"/>
5. Configure Advanced Segmentation in GA to view results
Now finally comes the fun part. You get to use GA’s new Advanced Segmentation feature to view stats about your visitors who clicked on a local Google Universal Search result to get to your site. First you need to create an Advanced Segment to identify the visitors. To do this, first click on the box next to ‘Beta Advanced Segments’ at the top right of your Dashboard page then click ‘Create a new advanced segment’.
Now you are on the Create Advanced Segment screen. Click the traffic sources drop down under the ‘Dimensions’ menu on the left. Drag the ‘Campaign’ box to where it says ‘dimension or metric’ on the left. Leave Condition as ‘Matches Exactly’ and then enter ‘google-universal-local’ as the value. Name the segment towards the bottom ‘Local Universal Search Traffic’ and click ‘Create Segment’.
Now that you have an advanced segment established, you can view data for your visitors who belong to this segment right along side the numbers for ‘all visitors’ or any other segment. To do this click on the ‘Beta Advanced Segments’ box again then place a check mark next to your new Custom Segment and click apply.
You’ll notice the keywords people used to find your local Google Universal Search listings don’t show up in the Traffic Sources -> Keywords report. You can find the keywords that were used by going to Traffic Sources -> Campaigns -> google-universal-local and then choosing the ‘Keyword’ dimension from the drop-down.
Thanks for sticking with this somewhat detailed and technical post. In the next installment we’ll discuss how to take a deeper look at what visitors from your ‘region’ or at least the regions you are most interested in are doing on your site.
*Disclaimer – by following the steps above you will not only be collecting data on visitors from Google’s Local Universal Search results, but you will also be tracking visitors directly from Google maps as well. In our experience most of the traffic comes from the GUS results and not Google Maps, but proceed at your own risk.
http://www.seoverflow.com/blog/local-seo/google-analytics-for-local-search-part-1-of-7-tracking-traffic-from-the-10-pack/#
Local Search Gets Even More Powerful with Google Local Business Center
Posted by: | Comments
If you are serious about local search and thoroughly understanding your traffic sources, you need to check out the new activity dashboard in Google Local Business Center. It offers new reporting that shows impressions and, more importantly, the activity on your local search listings.Login and start using Google LBC (Local Business Center) today!
www.google.com/lbc
Google Giving Small Businesses Local Search Data
Posted by: | CommentsGoogle is giving local merchants the ability to access data about how Web surfers arrive at a local listing in Google Maps, in hopes of figuring out why so many people in a particular neighborhood are searching for pizza.
Google lets small businesses create a small Web listing that appears next to queries such as “pizza San Francisco,” which pop up in Google Maps with a link to a business’ Web site and address information through a service called Local Business Center. Inside the center, they’ve been able to do things like verify their address and phone number, but Google is now adding search results data to the dashboard within Local Business Center, said Carter Maslan, director of product management for local search.
For example, San Francisco pizza parlors will be able to see the zip codes from which searches originate that wind up at their listing, the keywords that searches are using to find their result, and basic stats about search activity, Maslan said. The idea is to give those businesses a set of metrics from which they can make business decisions about expanding delivery areas, advertising in certain areas, or what people are looking for in a local pizza joint.
“It’s that kind of new visibility into search patterns that we hope will help business owners,” Maslan said. This feature is not linked to any of the accounts that businesses might have with Google’s AdWords or AdSense programs.
The service is gradually rolling out Monday to those in the U.S. with Local Business Center accounts, with support for additional countries coming later.
The new dashboard for Google’s Local Business Center now comes with a lot more data.
(Credit: Google)





